Terms of Use

Last Updated: January 2025

Acceptance of Terms

Welcome to Oakridge Medical Center. By accessing and using our website, mobile applications, and other online services (collectively, the “Services”), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our Services.

Medical Emergency Notice: Our Services are not intended for medical emergencies. If you are experiencing a medical emergency, call 911 immediately or go to your nearest emergency room.

Changes to Terms

We reserve the right to modify these Terms of Use at any time. We will notify you of material changes by posting the updated terms on our website with a revised “Last Updated” date. Your continued use of our Services after such changes constitutes your acceptance of the new terms.

User Eligibility

You must be at least 18 years old to use our Services independently. If you are under 18, you may only use our Services with the involvement and consent of a parent or legal guardian. By using our Services, you represent and warrant that you meet these requirements.

Use of Our Services

Permitted Use

You may use our Services for lawful purposes only, including:

  • Learning about our medical services and facilities
  • Contacting us for appointments or inquiries
  • Accessing health information and resources
  • Communicating with our staff as directed

Prohibited Conduct

You agree not to:

  • Use our Services for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the operation of our Services
  • Transmit any viruses, malware, or other harmful code
  • Harvest or collect information about other users without their consent
  • Impersonate any person or entity or falsely state or misrepresent your affiliation
  • Use automated systems or software to extract data from our Services (“screen scraping”)
  • Post or transmit any defamatory, offensive, or inappropriate content

Medical Information Disclaimer

The health information provided on our Services is for educational purposes only and is not intended to:

  • Replace professional medical advice, diagnosis, or treatment
  • Create a patient-provider relationship
  • Be relied upon for medical decisions without consulting a qualified healthcare provider

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on our Services.

Intellectual Property Rights

All content on our Services, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, is the property of Oakridge Medical Center or its content suppliers and is protected by United States and international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any of the material on our Services without our prior written consent, except for your personal, non-commercial use.

Third-Party Links and Services

Our Services may contain links to third-party websites or services that are not owned or controlled by Oakridge Medical Center. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any such content or services.

Disclaimer of Warranties

OUR SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties that the Services will be uninterrupted, error-free, or secure
  • Warranties regarding the accuracy, reliability, or completeness of content

We do not warrant that defects will be corrected or that our Services or the servers that make them available are free of viruses or other harmful components.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OAKRIDGE MEDICAL CENTER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of or inability to access or use our Services
  • Any conduct or content of any third party on our Services
  • Any content obtained from our Services
  • Unauthorized access, use, or alteration of your transmissions or content

Indemnification

You agree to defend, indemnify, and hold harmless Oakridge Medical Center and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our Services or your violation of these Terms of Use.

Privacy and Data Protection

Your use of our Services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Santa Clara County, California for resolution of any disputes.

Severability

If any provision of these Terms of Use is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and Oakridge Medical Center regarding your use of our Services and supersede all prior agreements and understandings.

Contact Us

If you have questions about these Terms of Use, please contact us:

Oakridge Medical Center
5899 Rue Ferrari
San Jose, CA 95138
Phone: (408) 919-4727
Email: info@oakridgemedical.org