Privacy Policy

Last Updated: January 2025

Introduction

This Privacy Policy describes how Oakridge Medical Center (“we,” “us,” or “our”) collects, uses, and shares information from or about you in connection with your use of our websites, mobile applications, and other online services (collectively, the “Services”).

Important: This Privacy Policy does not apply to Protected Health Information (PHI) covered under HIPAA. For information about how we handle your medical records and health information, please see our Notice of Privacy Practices available at our facility.

Information We Collect

Information You Provide

We collect information you provide directly to us, including:

  • Name, email address, phone number, and other contact information
  • Information submitted through forms on our website
  • Communication preferences
  • Information you provide when contacting us for support or inquiries

Automatically Collected Information

When you access our Services, we automatically collect certain information, including:

  • IP address and device identifiers
  • Browser type and operating system
  • Pages visited and time spent on our Services
  • Referring URLs and search terms
  • Date and time of visits

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience and collect information about usage patterns. Types of cookies we use:

  • Session Cookies: Expire when you close your browser
  • Persistent Cookies: Remain on your device for up to two years
  • Analytics Cookies: Help us understand how visitors use our Services

You can control cookies through your browser settings. However, disabling cookies may limit some functionality of our Services.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Respond to your inquiries and requests
  • Send you administrative information and updates
  • Conduct analytics and research to improve our offerings
  • Ensure security and prevent fraud
  • Comply with legal obligations
  • Communicate with you about our services

Information Sharing

We may share your information in the following circumstances:

  • Service Providers: With vendors who perform services on our behalf
  • Legal Compliance: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • With Your Consent: When you direct us to share information

We do not sell your personal information to third parties.

Third-Party Services

Our Services may use third-party services including Google Analytics, Google Maps, and social media platforms. These services may collect information about your use of our Services. We encourage you to review their privacy policies.

Your Privacy Rights

California Residents (CCPA/CPRA)

California residents have the right to:

  • Know what personal information we collect and how it is used
  • Request deletion of personal information
  • Request correction of inaccurate information
  • Opt-out of the sale or sharing of personal information
  • Not be discriminated against for exercising these rights

All Users

You may request access to, correction of, or deletion of your personal information by contacting us using the information provided below.

Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website with an updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Oakridge Medical Center
5899 Rue Ferrari
San Jose, CA 95138
Phone: (408) 919-4727
Email: info@oakridgemedical.org